FAQs

Frequently Asked Questions

Getting Started

What is LAILA?

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LAILA is an AI-powered market intelligence platform for rapid concept testing and market validation, purpose-built for CPG brands.

It helps brand, innovation, and marketing teams quickly test packaging, claims, flavors, and new product ideas using predictive consumer insights. You get research-grade results in under 20 minutes without costly surveys or slow focus groups, so you can launch with confidence and speed.

Who is LAILA designed for?

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LAILA is built for CPG teams that need fast, reliable consumer insight without traditional research delays:

  • Brand Directors & Marketing Leaders – Validate creative, campaigns, and claims before launch.

  • Innovation & R&D Teams – Test product concepts, packaging designs, and flavor ideas with predictive AI audiences.

  • Insights & Research Managers – Get statistically robust results in minutes, not weeks, to guide decision-making.

How quickly can we start?

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LAILA delivers consumer packaged goods concept testing results in under 20 minutes — from input to insight. Whether you’re validating packaging, claims, flavors or creative campaigns, you can run multiple tests in a single day and move forward with confidence — faster than any traditional market research method.

How does LAILA generate its insights so quickly?

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LAILA uses advanced AI to simulate real consumer behavior through agentic audiences — predictive models trained on millions of real-world behavioral signals. This enables statistically robust validation without costly panels or slow surveys, giving you accurate CPG insights at record speed.

Capabilities & Accuracy

What kinds of validation can I run with LAILA?

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LAILA supports a full range of CPG product, packaging and messaging validation, including:

  • Concept Testing: Evaluate creative routes, product ideas, flavors, or packaging designs.

  • Audience Fit Validation: Identify the most responsive consumer segments for your launch..

  • Positioning & Claim Tests: Test reasons-to-believe (RTBs), taglines, and value propositions.

  • Comparative Analysis: Benchmark against category standards or competitors.

  • Persona Simulation :  Explore reactions from niche or emerging audience profiles.

  • Early Idea Screening: Quickly gauge market viability before committing resources.

How quickly can we get results?

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LAILA delivers concept testing results in under 20 minutes — from idea to insight.  Whether you’re validating packaging, claims, flavors, or creative concepts, you can test multiple scenarios in a single day and move forward with confidence — faster than any traditional market research method.

How accurate are the insights?

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LAILA’s AI-powered validation is benchmarked to 90% accuracy against leading market research providers like Kantar and Ipsos. Many CPG teams upload past concepts and watch LAILA replicate known outcomes in minutes. This proven predictive accuracy means you can trust rapid insights for high-stakes packaging, claim, and product launch decisions.

How do LAILA's agentic audiences work?

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Agentic audiences are LAILA’s AI-generated consumer personas, trained to simulate real-world consumer product goods (CPG) buyer behavior and decision-making. Unlike traditional survey panels, these audiences are built on proprietary behavioral data enabling you to test concepts, claims, and packaging without recruiting live respondents and still get results that mirror real-market outcomes.

How can predictive analytics help brand and product decisions?

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LAILA uses predictive modeling to test multiple positioning statements, Reasons to Believe (RTBs) and claims with your target audiences. This lets you identify the strongest messaging, optimize packaging or creative, and make confident brand and product decisions before launch.

How does LAILA compare to SurveyMonkey, Typeform or traditional research firms?

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LAILA is an alternative to tools like SurveyMonkey or Typeform — without the hassle of recruiting or managing respondents. Unlike traditional market research firms, which can take weeks and cost $10,000+, LAILA delivers research-grade insights in under 20 minutes using synthetic audiences. It’s ideal for teams that need fast, affordable validation without sacrificing accuracy.

Curious about cost?

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Our pricing is based on your specific needs and usage. Shoot us a message and we will get you a customized quote at laila@lailalabs.ai.

What support do we offer for using LAILA?

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We provide comprehensive support, including technical assistance.  LAILA will happily chat with you to answer any of your questions - but if you need a bit more assistance, you can reach out to laila@lailalabs.ai. We have a rockstar team who is happy to help.

For Different Teams & Use Cases

How does LAILA support strategy and innovation workflows?

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LAILA helps brand and innovation teams in consumer packaged goods (CPG) test early-stage ideas before investing big budgets. You can quickly validate concepts, creative directions, and positioning statements using agentic audiences that mimic real consumers. Benchmark performance, compare options, and prioritize the best ideas — all in one platform, in under 30 minutes.

How does LAILA help brands launch products?

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Before going to market, LAILA lets CPG teams test product concepts, packaging designs and brand messaging with AI-powered consumer insights. This means you can confirm appeal, positioning and market fit quickly, affordably and without a $50K research spend. Brands have cut launch risk by validating ideas in hours instead of weeks.

Is LAILA accessible for small and non-technical teams?

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Yes. LAILA is a no-code platform built for fast onboarding — no research expertise or technical setup needed. Whether you’re a startup founder, strategist, or brand marketer, you can run market-ready validations in minutes.

How do we get our team up to speed with LAILA?

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Most teams run their first successful test in their first session. We provide onboarding, best-practice guides, and sample projects. Many clients start with a pilot to show quick wins, then roll out to the wider team.

Can LAILA grow with our company?

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Yes. Start with per-project credits and scale to enterprise subscriptions as you grow. LAILA supports teams from single-brand startups to global agencies with 100+ users.

Do we need to change our existing research process?

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No. LAILA complements your current workflow. Use it for rapid screening to identify winning ideas, then invest in deeper traditional research for final validation. Many clients use LAILA to cut early-stage research time by up to 90%.

Can you share any success stories?

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Yes, for example, a Fortune 500 CPG brand reduced concept testing from 6 weeks to 30 minutes and saved $35K per study. See more in our  Case Studies

Curious about cost?

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Our pricing is based on your specific needs and usage. Shoot us a message and we will get you a customized quote at laila@lailalabs.ai.

What support do we offer for using LAILA?

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We provide comprehensive support, including technical assistance.  LAILA will happily chat with you to answer any of your questions - but if you need a bit more assistance, you can reach out to laila@lailalabs.ai. We have a rockstar team who is happy to help.

Data, Security & Compliance

How secure is our data?

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We use enterprise-grade encryption and privacy safeguards. Only authorized users can access your data.

Will my data be used to train your AI?

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No. Your data is private by default and never used to train models for other clients.

Can I export results?

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Yes. All insights are downloadable in PDF format so you can share them with your team or agency.

What support is available?

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All LAILA users get fast, human-backed support via email (responses within 24 hours). Enterprise teams are assigned a dedicated success manager and get access to training, onboarding, and best-practice guides.

Curious about cost?

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Our pricing is based on your specific needs and usage. Shoot us a message and we will get you a customized quote at laila@lailalabs.ai.

What support do we offer for using LAILA?

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We provide comprehensive support, including technical assistance.  LAILA will happily chat with you to answer any of your questions - but if you need a bit more assistance, you can reach out to laila@lailalabs.ai. We have a rockstar team who is happy to help.

Use Cases & Implementation

How to validate CPG product concepts before launch?

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LAILA helps CPG brands and agencies pre-test product concepts, packaging designs, and messaging in as little as 30 minutes. Predictive insights benchmarked against traditional consumer panels let your team optimize before launch without waiting weeks for surveys.

AI-powered consumer research for advertising agencies—how does it work?

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LAILA uses agentic audience modeling and predictive analytics to simulate consumer reactions. Agencies can test creative, audience segments, and positioning in hours instead of weeks, helping pitches and campaigns stand out.

Can LAILA be used for pitch preparation?

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Absolutely. Many agencies use LAILA to support pitches with real data, increasing credibility and differentiation. You can pre-test ideas before the client presentation to reduce risk and improve win rates.

Does LAILA integrate with our current workflows?

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Yes. Outputs can be exported as PDFs. API integrations are available for enterprise clients.

How do agencies typically engage with LAILA?

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Some teams use LAILA on a per-project basis to support big pitches or campaigns. Others embed it into their validation workflow to speed up every brief.

What digital market research tools do creative agencies use?

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Creative agencies are increasingly using AI-driven platforms like LAILA to validate concepts, messaging, and audiences quickly. LAILA's outputs are ready to drop into presentations, giving teams a competitive edge in new business pitches.

Curious about cost?

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Our pricing is based on your specific needs and usage. Shoot us a message and we will get you a customized quote at laila@lailalabs.ai.

What support do we offer for using LAILA?

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We provide comprehensive support, including technical assistance.  LAILA will happily chat with you to answer any of your questions - but if you need a bit more assistance, you can reach out to laila@lailalabs.ai. We have a rockstar team who is happy to help.

Pricing & Support

How is LAILA priced?

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Choose from::

  • Per-project credits for occasional needs

  • Subscriptions for regular validation

  • Enterprise plans for large teams and agencies

No long contracts — start with as little as one project credit.

Is there a free trial or pilot?

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Yes. We offer a limited number of complimentary pilots each quarter.

Validate your concept this week. Book a free pilot session (first-come, first-served).

How do I see LAILA in action?

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Watch a 1-minute demo video or book a 30-minute live validation with your own concept. Most teams start testing the same day.

Curious about cost?

Icon of plus indicating to open Q&A box.

Our pricing is based on your specific needs and usage. Shoot us a message and we will get you a customized quote at laila@lailalabs.ai.

What support do we offer for using LAILA?

Icon of plus indicating to open Q&A box.

We provide comprehensive support, including technical assistance.  LAILA will happily chat with you to answer any of your questions - but if you need a bit more assistance, you can reach out to laila@lailalabs.ai. We have a rockstar team who is happy to help.

Data, Security & Support

Curious about cost?

Icon of plus indicating to open Q&A box.

Our pricing is based on your specific needs and usage. Shoot us a message and we will get you a customized quote at laila@lailalabs.ai.

What support do we offer for using LAILA?

Icon of plus indicating to open Q&A box.

We provide comprehensive support, including technical assistance.  LAILA will happily chat with you to answer any of your questions - but if you need a bit more assistance, you can reach out to laila@lailalabs.ai. We have a rockstar team who is happy to help.

How secure is our data?

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LAILA uses enterprise-grade encryption and privacy safeguards. All project data is confidential and only accessible to authorized users.

Does LAILA comply with data regulations?

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Yes. LAILA is fully compliant with GDPR and other relevant regulations. Our agentic audience modeling is privacy-safe by design.

What support is available?

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  • Email support with 24-hour response times

  • Dedicated success managers for enterprise plans

  • Regular training and onboarding resources

Can I export results?

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Yes. All validation outputs are downloadable as PDFs.

How often is the platform updated?

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We release major updates monthly and smaller improvements weekly. Our roadmap is shaped by client feedback and evolving agency needs.

Still have questions? Our team is happy to help you explore if LAILA is a fit for your goals.

Meet Laila
Mockup screens of Laila App in action.

Validate Faster. Launch Smarter.

LAILA helps brand and insights teams test ideas, claims and campaigns in minutes. With predictive market intelligence and instant feedback, you can launch with clarity—no panels, no delays.