Case Study

NEOM Accelerates Campaign Testing
LAILA Delivers Enterprise-Grade Insights

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NEOM
Industry: Real Estate Development/Tourism
Project Value: $500B
Markets: USA & KSA
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Benchmark Performance

Head to Head Comparison
Laila vs. Traditional Kantar Methodology
Traditional Kantar Approach
Timeline
6 Months
Cost
$$$
Methodology
Manual Process
Laila AI Solution
Timeline
48 Hours
Efficiency
99.2% Faster
Accuracy
±10% Parity

The Challenge

NEOM needed to evaluate the effectiveness of their hero and experience campaigns targeting leisure, business, and U/HNWI (Ultra High Net Worth Individuals) travelers from UAE and KSA. Traditional market research methods would have taken months and cost significantly more.
Research Objectives:
  • Evaluate campaign effectiveness across multiple target segments
  • Understand brand appeal and key message resonance
  • Identify drivers and barriers behind diagnostic results
  • Quantify ROI and cost-saving potential
  • Achieve parity with traditional Kantar methodology

The Laila Solution

Research Design

  • 10 AI-powered Focus Groups
  • 12 Concept Tests across campaigns
  • Leisure, Business & U/HNWI traveler segments
  • UAE and KSA market coverage

Agentic AI Implementation

  • Autonomous agents representing target demographics
  • Real-time sentiment analysis
  • Predictive modeling for campaign performance
  • Cultural nuance detection across markets

Triple-Sourced Insights

  • LAILA's Circles for organic consumer voice
  • Social & industry listening data
  • Advanced GenAI & LLM analysis
  • Automated report generation

Key Results & Impact

Lightning Speed

Delivered Comprehensive insights in 48 hours
vs. 6 months traditional timeline

Research Parity

Matched Kantsar's gold standard methodology
with -10% deviation

Cost Efficiency

Substantial Savings while maintaining
enterprise research quality

Deep Insights

Qualitative Insights highlighting key
diagnostic drivers across segments

Campaign Performance Highlights

LAILA's Agentic Audiences revealed critical insights about NEOM's market positioning:
Segment Differentiation: U/HNWI travelers showed 73% higher engagement with exclusivity messaging compared to leisure travelers
Geographic Preferences: UAE market responded 42% better to innovation themes while KSA showed preference for heritage integration
Message Optimization: Key messages around sustainability resonated 3x stronger than luxury positioning across all segments
ROI Validation: Quantitatively demonstrated GenAI strategy could deliver 85% cost reduction for ongoing research needs

The Laila Advantage

Enterprise-Grade Speed

  • 48-hour turnaround for comprehensive market research
  • 99.2% time reduction vs. traditional method
  • Real-time insights vs campaign evolve

Kantar Quality Results

  • Validated against industry gold standards
  • Achieved parity with ±10% deviation
  • Trusted by $500B+ projects

Predictive Intelligence

  • Agentic audiences predict market response
  • Culture nuances captured automatically
  • Continuos learning from outcome
Meet Laila
Mockup screens of Laila App in action.

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